Due to an error with one of our partner companies, you may have a received an email from Ebates stating that a recent order had been canceled. For many orders, this message was generated by mistake. We apologize for any confusion that this may created. We are currently in the process of updating the orders in our system to make sure that your account remains perfect. We take matters like this very seriously, and we want everything to be exactly right in your account.

If you did not get a cancellation email from Ebates on June 9th your account has not been affected.

We expect to have this resolved soon. Thank you for your patience.

Ebates Customer Care